Support | SecureSystems.com

We’re Here to Help

Our dedicated support team is ready to answer your questions and guide you through every step of your compliance and cybersecurity journey.

How Can We Help You?

General Inquiries

Email us at support@securesystems.com for general questions or help navigating our platform.

Compliance Support

Need help with a PCI scan, SOC 2 audit, or compliance workflow? Reach out for expert guidance.

Billing & Subscriptions

Have a billing or subscription question? We’re happy to clarify or make changes for you.

Contact Our Team

Use the form below and we’ll respond within 1 business day.

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Frequently Asked Questions

  • Where can I download my latest scan report?
    Log into your dashboard and go to “Scan History” to download PDFs of past reports.
  • How long does a vulnerability scan take?
    Scans typically complete within 1 to 6 hours depending on your infrastructure.
  • Do you offer live support?
    Yes — email us to request a scheduled call or audit session with our team.

Need Urgent Help?

We prioritize urgent security matters. If you’re experiencing a breach or critical issue, write “URGENT” in the subject line of your message.

Contact Support

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Jason
just requested a PCI audit